The RediHeat team is here to give you everything you need to get the best results from your delivery bag. Buying a new delivery bag is exciting, and we want to ensure you know exactly how to use and maintain it. For that reason, we’ve gathered all the essential guides, instructions, and warranty details below. With these resources, you can easily keep your equipment performing at its best.
Our goal is to make your experience with RediHeat smooth, simple, and dependable. Whether you’re a new customer or a long-time user, this page should serve as a trusted resource. If you ever need more help or have questions, please contact our support team.
Product Life, Warranty, and Replacement Parts
RediHeat System Warranty
RediHeat provides a 12-month warranty for materials and workmanship on every delivery bag. In addition, we cover the heating element for 24 months. Because our coverage is free, you can enjoy extra confidence in your purchase.
Cleaning Guide
Regular cleaning extends the life of your delivery bag. Therefore, follow our simple steps to maintain top performance and keep your system ready for every use. Cleaning guide here
Heating Element Plate
The heating element plate is a rugged, durable composite that will withstand reasonable wear and tear. Every RediHeat heating element plate must pass a drop test and an impact test for UL197, which includes a 1.15 Lb. steel ball, 2 inches in diameter, dropped onto the plate from 55 inches height.
Replacement Heating Elements, Bags, and Cords
If you need replacement components, RediHeat offers stocked parts at a fraction of the cost of a new delivery bag system. Contact us to request a quote and keep your deliveries running at top performance.
Delivery Bag for Food Refunds and Returns Options
Please review our refund and return policy to learn more about returning or exchanging your delivery bag or other RediHeat products.